Virgin Media O2 is to cut thousands of jobs in an ÂŁ800m cost-cutting drive as the telecommunications company aims to tackle its ÂŁ22bn debt pile.VMO2, which is jointly owned by Liberty Global and TelefĂłnica, said ÂŁ300m of the savings target will come from job cuts that will reduce the companyâs employee wage bill by 30% over the next two years.The company did not specify how many jobs this will equate to, but it could be as many as 25% of its 16,000 workforce.The company, which said that most of the job losses will come from non-customer facing roles, said it intends to increase the use of AI tools in areas including customer service, network planning and fault management.âWhile we will give a fuller update on the new strategic plan in the coming months, we are already progressing and making difficult decisions to prioritise investments and reduce costs which includes the size of our workforce,â said the VMO2 chief executive, Lutz SchĂźler.âStanding still and doing what weâve always done is not an option and while many of these decisions are tough, they are necessary for our future success and growth. Virgin Media O2 must evolve, and the action needed to make that happen starts now.âThe cost-cutting plans, which will save ÂŁ800m annually by 2029, also include making savings by reducing the use of contractors and reviewing suppliers and supply chain contracts.VMO2 has also moved to reduce capital expenditure by halting investment in upgrading its network to full fibre, which is 50% complete, beyond existing commitments it has with partners.skip past newsletter promotionafter newsletter promotionThe company said it is exploring wholesale deals to expand its services in areas its network does not cover, confirming reports that it is close to a deal with BTâs Openreach to extend its footprint from 19m to potentially 25m homes.âThe direction weâre setting today paves the way for the next chapter of Virgin Media O2: a company that will be leaner, clearer on priorities and faster in delivery,â Schuler said.
Virgin Media O2 to cut thousands of jobs as it plans ÂŁ800m cost savings
Up to 25% of 16,000 workforce could go as telecoms group says it will increase use of AI in areas including customer service

