A passenger alleged that jewellery and cash were stolen from her locked First AC coupe in Lucknow. Her unanswered emergency chain pulls raised concerns over railway security and response.Woman weeps, claims Rs 2.75 lakh jewellery, cash stolen on train (Photos: @GemsOfRailway/X)Lucknow,Nov 3, 2026 13:06 ISTA woman travelling in a First AC coupe on the Anand Vihar Terminal-New Jalpaiguri Express was left distraught after losing jewellery worth Rs 2.5 lakh and Rs 25,000 in cash to a thief at Lucknow station.In a now-viral video shared online, she broke down while recounting the incident, questioning how passengers could be safe even inside a locked First AC compartment.The clip, shared by the X account Gems of Railways, showed the woman in tears as she described how someone had entered her cabin and stolen her belongings. "I was travelling in First AC, and all my jewellery was stolen at Lucknow station.
Someone entered First AC and stole everything," she said.She then revealed the value of the stolen items, adding, "Luckily my child wasn't kidnapped, but my jewellery worth Rs 2.5 lakh and Rs 25,000 cash were stolen." The woman appeared particularly distressed about the safety of her child, saying she was relieved that the child was unharmed despite the ordeal. Questioning the security arrangements on the train, she said, "Even First AC isn't safe to travel in." She also claimed that she had pulled the emergency chain four times but received no assistance from railway personnel or the Railway Protection Force (RPF)."Even after I pulled the chain, not a single police officer came to help.
No one has responded to my pleas yet. What do I do?" she asked in the video.
The woman further expressed disbelief that a locked First AC coupe could be breached, saying she was simply grateful that her child was safe. "I'm just happy my child is safe, but a locked cabin isn't safe any more," she added.According to the caption accompanying the video, the woman was travelling on Train No. 15726 when the incident took place.
The post also reiterated her claim that she had pulled the emergency chain four times without receiving help from railway staff.Watch the video here:A woman travelling in a First AC coupe on Train No. 15726 was robbed at Lucknow station.
Her jewellery worth 2.5 lakh and 25,000 in cash were stolen. She claims she pulled the emergency chain four times but received no help from RPF or railway staff.
If passengers aren’t safe even in First AC, who is responsible for their security?— Gems Of Railway (@GemsOfRailway) November 2, 2026The Lucknow Division of Northern Railway responded to the post, tagging the RPF and the Uttar Pradesh Government Railway Police (GRP) and asking them to look into the matter.The incident received criticism from social media users, with several questioning the security arrangements on long-distance trains.Some called for the suspension of RPF personnel deployed with the train's patrolling team and demanded a thorough enquiry into the staff assigned to the First and Second AC coaches, including pantry employees.Others criticised what they described as the authorities' failure to respond promptly to passengers in distress, arguing that a lack of timely action was one of the reasons such incidents continued to occur.- Ends