Please act on it. It is not an isolated incident.
Please address this query,” Chinmay said in the background. In his post, Chinmay said he had been unable to reach railway authorities through the helpline number 139, adding that he could not find an option to connect with a human agent and contact RPF staff.“I can see such incidents every other day,” he wrote, tagging Western Railway, the Mumbai Central divisional railway manager, the Western Railway RPF and Mumbai Police, among others.
I was not able to reach out on 139; couldn’t find an option to reach human agent to connect with RPF staff. Incident captured today 06:40 C slow train from Borivali platform 2; South end First class compartment.
I can see such incidents every other day. @WesternRly @drmbct @rpfwr1 @MumbaiPolice @mumbaimatterz @MNCDFbombay— Chinmay Purav (@chinmay_purav) October 29, 2026The post drew a response from the office of the Divisional Railway Manager (DRM), Mumbai Central, Western Railway, which said the matter had been brought to the attention of the concerned officials.While the passenger suspected that the two men were travelling without tickets, their ticket status was not established in the video.- Ends