When inquiring about the licensing procedure for setting up an online kitchen, investigators were quoted 50,000 rupees for a three-year period. However, official calculations indicate registration and annual fees should total 36,000 rupees, leaving an unexplained 14,000-rupee gap.
On camera, an official dismisses concerns regarding pest control, mandatory medical certificates for workers, and dirty premises, suggesting medical certificates can easily be acquired from any doctor. The official instructs that part of the licensing payment be made online to generate a printout, while demanding the remaining amount be paid directly in cash.